QUALITY MANAGEMENT SYSTEM POLICY
As Zorlu Elevators, we have a strong brand value in the manufacturing and sales of elevator parts in domestic and foreign markets with our principle of “Experience and High Quality, Long Life, Affordable Price.” Our quality management system aims to prioritize customer satisfaction through continuous improvement.
Our Quality Management Policy includes:
Suitability to Stakeholder Needs: We commit to providing solutions that meet the needs and expectations of all stakeholders in both internal and external contexts.
Legal and Standard Compliance: We aim to fully comply with legal equirements and standard necessities in all our processes, ensuring applicable conditions are met.
Achieving Quality Objectives: We aim to achieve the quality objectives we have set and provide the framework necessary for their realization.
Quality Awareness: By increasing product quality through internal and external training, we aim to expand our customer portfolio.
Continuous Improvement: We prioritize continuous improvement activities by keeping up with evolving technology and ensuring employee participation.
Technological Innovation: We commit to swiftly implementing pioneering and differentiating technological applications to create sustainable values.
Customer Feedback: We commit to providing continuous improvement solutions suitable for changing customer demands, suggestions, and complaints through analysis.
As Zorlu Elevators, we aim to continuously review our quality management system to enhance customer satisfaction and maintain our leadership in the industry.